Veterinary and Pet Care Professionals - The Equality Network

LGBTIQA+ Inclusion in Pet Care & Veterinary Services

Take this course to learn how to provide appropriate pet care and veterinary services to LGBTIQA+ people and help them feel safe, included and respected.

Key Outcomes

  • You’ll feel more confident when dealing with LGBTIQA+ clients.
  • You’ll know how to make LGBTIQA+ people feel safe, empowered and valued in veterinary care.
  • You’ll understand common mistakes made in providing veterinary care to LGBTIQA+ people – and how to avoid them
  • You’ll gain greater knowledge of the language, history and culture of the LGBTIQA+ community.
  • You’ll go away with tangible tips to help you be a respectful and LGBTIQA+ inclusive veterinary care professional.

Prerequisite: No prerequisite for this course.

Who Should Take This Course?

➢ veterinary surgeons
➢ veterinary nurses
➢ managers of veterinary practices
➢ operations managers of veterinary practices
➢ laundry staff of veterinary practices

➢ reception staff or front office staff of veterinary practices
➢ owners / partners of veterinary practices
➢ accounts staff of veterinary practices
➢ HR / admin staff of veterinary practices
➢ anyone in the veterinary care industry who wants to learn more about the LGBTIQA+ community

Become a LGBTIQA+ Inclusive Vendor

Let’s understand your desired learning objectives and we can tailor our course to meet them. Please book a Zoom meeting today!

Featured Reviews

Training format


  • Take the course face-to-face
  • 4 x 150 min workshops
  • 10-12 hours in total
  • 2 half days, a week apart
  • minimum of 8 to conduct course
  • interactive, engaging
  • When completed, gain ongoing access to the course content online
  • Get access to additional scheduled online support (Q&A sessions)
  • Course fee: POA

Live via Zoom

  • Take the course live via Zoom
  • 8 x 90 min workshops
  • 10-12 hours in total
  • timing negotiable
  • minimum of 6 to conduct course
  • interactive, engaging
  • When completed, gain ongoing access to the course content online
  • Get access to additional scheduled online support (Q&A sessions)
  • Course fee: POA

Course Description

☑ Take the course face-to-face, or live via Zoom
☑ Gain ongoing access to the course content
☑ Work with actual LGBTIQ+ vet care case studies
☑ Get access to scheduled online support (Q&A sessions)
☑ Take the course over a nominal 10 hours
☑ Complete the course and become a member of The Equality Network
☑ Stay up-to-date with additional resource materials

Are you using LGBTIQ+ inclusive language in your vet care for LGBTIQ+ people and their pets, as well as in your workplace, events or meetings? What about on your website and in your social media posts, and the emails etc you send? Are they accessible and truly inclusive for everyone? 

LGBTIQ+ awareness is crucial if you want to build a safe, inclusive space for everyone in the vet care work you’re involved in. 

In this course, you’ll learn about the best ways to make LGBTIQ+ people feel comfortable, safe and valued as they seek vet care; and you’ll also learn about some of the language, history and culture of the LGBTIQ+ community. 

Here’s a more detailed breakdown of what you’ll learn:

  1. Why you’re here – benefits, objections and outcomes of being inclusive
  2. Quick test – what do you know? 
  3. Heteronormativity and vet care
  4. The relationship between LGBTIQ+ people and pets and vet care
  5. Language 101 – key LGBTIQ+ terms
  6. The LGBTIQ+ acronym
  7. Pronouns – why they’re important; how to use them
  8. Terms to avoid using, and why
  9. LGBTIQ+ flags – symbolism and meaning
  10. In the closet’ and ‘coming out’ 
  11. Where are the gay people in Victoria and what do they earn? 
  12. How’s your gaydar?
  13. LGBTIQ+ stereotypes and their effect   
  14. Those offensive little questions
  15. Milestones in various phases of LGBTIQ+ people’s lives
  16. Equality, equity and liberation – an explanation
  17. Legal rights of LGBTIQ+ people 
  18. Major events in the struggle for rights – US and Australia
  19. Let’s talk straight (or not)
  20. How safe is it in various situations for LGBTIQ+ people? 
  21. Guided fantasy – walk in our shoes 
  22. Mental health statistics of LGBTIQ+ people – implications for vet care providers
  23. What are the LGBTIQ+ pressure points for your vet care practice? 
  24. Sensitivities and concerns that LGBTIQ+ people may have about vet care
  25. That first phone call from an LGBTIQ+ person enquiring about vet care – how to respond
  26. Dealing with the politics of LGBTIQ+ people seeking vet care
  27. Protecting the legal rights of LGBTIQ+ people in vet care 
  28. What could possibly go wrong at a non-inclusive  vet care facility?
  29. Impacts of your vet care facility not being LGBTIQ+ inclusive
  30. Institutional barriers in vet care for LGBTIQ+ people
  31. LGBTIQ+ health check of your vet care website and business 
  32. Tangible tips to help you be an LGBTIQ+ inclusive vet care facility
  33. Developing an LGBTIQ+ inclusion policy or charter

About the trainer

Bronte Price

The person who will train you is Bronte Price (he, him), a cis gay man, who is not only a qualified trainer but also a registered marriage and funeral celebrant. Bronte came out as a gay man at the age of 42, having been married to a woman and having had four sons. He lives with his husband, Clint, and their much-loved rescue kelpie, Bingo.

It’s Bronte’s lived experience as both a straight man and a gay man that informs this LGBTIQA+ inclusion course. He understands the pressures on people who know they are LGBTIQA+ but can’t come out for a range of reasons; he’s experienced the stigma of being labelled ‘homosexual’ when to be so was a criminal offence; as a gay man, he’s faced harassment and discrimination from family members and in the workplace; and he continues to work with LGBTIQA+ people who struggle with not being able to be their authentic selves.

He’s on a mission to help vet care professionals provide LGBTIQA+ people with respectful, appropriate vet care for their animals. As a former senior public servant, Bronte understands how to treat people with respect. He knows how to create safe spaces for LGBTIQA+ people seeking vet care and for vet care professionals who undertake his LGBTIQA+ Inclusion Training.

Get started on your journey to be a LGBTIQA+ Ally!

If you’re wanting to do the right thing in working with LGBTIQA+ people in aged care but aren’t sure of what the right thing is, or you’re worried about saying, doing or assuming the wrong thing, then this course is for you.