Aged Care Professionals - The Equality Network

Aged Care Professionals

LGBTIQ+ Inclusion in Aged Care

Take this course to learn how to provide appropriate care to older LGBTIQ+ people and help them feel safe, included and respected.

Key Outcomes

  • You’ll feel more confident when dealing with aged LGBTIQ+ people.
  • You’ll know how to make LGBTIQ+ people feel safe, empowered and valued in aged care.
  • You’ll understand common mistakes made in providing aged care to LGBTIQ+ people – and how to avoid them.
  • You’ll gain greater knowledge of the language, history and culture of the LGBTIQ+ community.
  • You’ll go away with tangible tips to help you be a respectful and LGBTIQ+ inclusive aged care professional.

Prerequisite: No prerequisite for this course.

Who Should Take This Course?

➢ aged care workers
➢ aged care facility CEOs
➢ personal care assistants
➢ support workers
➢ allied health professionals
➢ allied health assistants
➢ registered nurses who work in aged care
➢ enrolled nurses who work in aged care
➢ aged care nursing assistants
➢ aged care administrators

➢ aged care managers
➢ aged care volunteers
➢ aged care domestic support workers
➢ aged care social support workers
➢ aged care facility reception staff
➢ aged care facility HR staff
➢ aged care chefs and cooks
➢ aged care food services assistants
➢ aged care laundry assistants
➢ anyone in the aged care industry who wants to learn more about the LGBTIQ+ community

Become a LGBTIQ+ Inclusive Vendor

Let’s understand your desired learning objectives and we can tailor our course to meet them. Please book a Zoom meeting today!

Featured Reviews

Went away a far more informed Celebrant (and person)

I am always conscious of delivering a service (wedding or funeral or any other celebration of life) with the correct protocol and respect for my clients (regardless of gender). When marriage equality was legalized in Australia in 2017, I was very keen to learn as much as possible (and then some) about the LGBTQI community. As soon as I was aware of your masterclasses I enrolled pronto – what an investment. Learned so much, your style, knowledge, and delivery of the classes was excellent. At each session, I felt very comfortable and at ease and went away a far more informed Celebrant (and person). When I was approached to deliver my first Gay Memorial Service for a very popular personality, I didn’t hesitate because I had the tools to communicate with the family and having you as my mentor to ensure the service was written with dignity, grace and love made my delivery a great comfort to the mourners. Even though you were not present, I felt you cheering me on. I would never have been able or confident to do this without attending your Masterclasses. Highly commend and recommend thank you, Bronte.

Training format


  • Take the course face-to-face
  • 4 x 150 min workshops
  • 10-12 hours in total
  • 2 half days, a week apart
  • minimum of 8 to conduct course
  • interactive, engaging
  • When completed, gain ongoing access to the course content online
  • Get access to additional scheduled online support (Q&A sessions)
  • Course fee: POA

Live via Zoom

  • Take the course live via zoom
  • 8 x 90 min workshops
  • 10-12 hours in total
  • timing negotiable
  • minimum of 6 to conduct course
  • interactive, engaging
  • When completed, gain ongoing access to the course content online
  • Get access to additional scheduled online support (Q&A sessions)
  • Course fee: POA

Course Description

☑ Take the course face-to-face, or live via Zoom
☑ Gain ongoing access to the course content
☑ Work with actual LGBTIQ+ aged care case studies
☑ Get access to scheduled online support (Q&A sessions)
☑ Take the course over a nominal 10 hours
☑ Complete the course and become a member of The Equality Network
☑ Stay up-to-date with additional resource materials

Are you using LGBTIQ+ inclusive language in working with LGBTIQ+ people in aged care? What about your website and your social media posts, and the emails etc you send? Are they accessible and truly inclusive for everyone? 

LGBTIQ+ awareness is crucial if you want to build a safe, inclusive space for everyone you’re involved with in aged care. 

In this course, you’ll learn about some of the language, history and culture of the LGBTIQ+ community and the best ways to make LGBTIQ+ people feel safe, comfortable, and valued as they get looked after in aged care, whether at home or in an aged care facility. 

Here’s a more detailed breakdown of what you’ll learn:

  1. Why you’re here – benefits, objections and outcomes of being inclusive
  2. Quick test – what do you know? 
  3. Heteronormativity and aged care
  4. The relationship between LGBTIQ+ people and aged care – barriers
  5. Language 101 – LGBTIQ+ terms
  6. The LGBTIQ+ acronym
  7. Pronouns – why they’re important; how to use them
  8. Terms to avoid using, and why
  9. LGBTIQ+ flags – symbolism 
  10. In the closet’ and ‘coming out’ 
  11. Where are the gay people in Victoria? How old are they and what do they earn? 
  12. How’s your gaydar?
  13. LGBTIQ+ stereotypes and their effect   
  14. Those offensive little questions
  15. Milestones in various phases of LGBTIQ+ people’s lives
  16. Taboos affecting LGBTIQ+ people in aged care
  17. Equality, equity and liberation – an explanation
  18. Legal rights of LGBTIQ+ people, particularly in aged care 
  19. Major events in the struggle for rights – US and Australia
  20. Let’s talk straight (or not)
  21. How safe is it in various situations for LGBTIQ+ people? 
  22. Guided fantasy – walk in our shoes 
  23. Mental health statistics of LGBTIQ+ people – implications for aged care providers
  24. What are the pressure points for your LGBTIQ+ aged care organisation? 
  25. Sensitivities and concerns that LGBTIQ+ people may have in deathcare
  26. That first phone call from an LGBTIQ+ person enquiring about aged care – how to respond
  27. Dealing with the politics of LGBTIQ+ people facing getting old
  28. Protecting the legal rights of LGBTIQ+ people in aged care
  29. What could possibly go wrong at a non-inclusive  aged care facility?
  30. Impacts of your aged care facility not being LGBTIQ+ inclusive
  31. Institutional barriers in aged care for LGBTIQ+ people
  32. LGBTIQ+ health check of your aged care website and business 
  33. Tangible tips to help you be an LGBTIQ+ inclusive aged care facility
  34. Developing an LGBTIQ+ inclusion policy or charter

About the trainer

Bronte Price

The person who will train you is Bronte Price (he, him), a cis gay man, who is a qualified trainer but who is also a registered marriage celebrant. Bronte came out as a gay man at the age of 42, having been married to a woman and having had four sons. He lives with his husband, Clint, and their rescue kelpie, Bingo.

It’s Bronte’s lived experience as both a straight man and a gay man that informs this LGBTIQ+ inclusion course. He understands the pressures on people who know they are LGBTIQ+ but can’t come out (or remain out) in aged care for a range of reasons; he’s experienced the stigma of being labelled ‘homosexual’ when to be so was a criminal offence; as a gay man, he’s faced harassment and discrimination from family members and in workplaces; and he continues to meet and work with LGBTIQ+ people who struggle with not being able to be their authentic selves.

He’s on a mission to help aged care professionals provide older LGBTIQ+ people with respectful, appropriate aged care. As a former senior public servant, Bronte understands how to treat people with respect. He also knows how to create safe spaces for LGBTIQ+ people seeking aged care and for those who undertake his LGBTIQ+ Inclusion Training.

Get started on your journey to be a LGBTIQ+ Ally!

If you’re wanting to do the right thing in working with LGBTIQ+ people in aged care but aren’t sure of what the right thing is, or you’re worried about saying, doing or assuming the wrong thing, then this course is for you.