LGBTIQA+ Inclusion in Pet Care & Veterinary Services
Take this course to learn how to provide appropriate pet care and veterinary services to LGBTIQA+ people and help them feel safe, included and respected.
Key Outcomes
- You’ll feel more confident when dealing with LGBTIQA+ clients.
- You’ll know how to make LGBTIQA+ people feel safe, empowered and valued in veterinary care.
- You’ll understand common mistakes made in providing veterinary care to LGBTIQA+ people – and how to avoid them
- You’ll gain greater knowledge of the language, history and culture of the LGBTIQA+ community.
- You’ll go away with tangible tips to help you be a respectful and LGBTIQA+ inclusive veterinary care professional.
Prerequisite: No prerequisite for this course.
Who Should Take This Course?
➢ veterinary surgeons
➢ veterinary nurses
➢ managers of veterinary practices
➢ operations managers of veterinary practices
➢ laundry staff of veterinary practices
➢ reception staff or front office staff of veterinary practices
➢ owners / partners of veterinary practices
➢ accounts staff of veterinary practices
➢ HR / admin staff of veterinary practices
➢ anyone in the veterinary care industry who wants to learn more about the LGBTIQA+ community
Become a LGBTIQA+ Inclusive Vendor
Let’s understand your desired learning objectives and we can tailor our course to meet them. Please book a Zoom meeting today!
Featured Reviews
Training format
Face-to-Face
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Take the course face-to-face
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4 x 150 min workshops
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10-12 hours in total
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2 half days, a week apart
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minimum of 8 to conduct course
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interactive, engaging
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When completed, gain ongoing access to the course content online
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Get access to additional scheduled online support (Q&A sessions)
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Course fee: POA
Live via Zoom
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Take the course live via Zoom
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8 x 90 min workshops
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10-12 hours in total
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timing negotiable
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minimum of 6 to conduct course
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interactive, engaging
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When completed, gain ongoing access to the course content online
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Get access to additional scheduled online support (Q&A sessions)
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Course fee: POA
Course Description
Are you using LGBTIQ+ inclusive language in your vet care for LGBTIQ+ people and their pets, as well as in your workplace, events or meetings? What about on your website and in your social media posts, and the emails etc you send? Are they accessible and truly inclusive for everyone?
LGBTIQ+ awareness is crucial if you want to build a safe, inclusive space for everyone in the vet care work you’re involved in.
In this course, you’ll learn about the best ways to make LGBTIQ+ people feel comfortable, safe and valued as they seek vet care; and you’ll also learn about some of the language, history and culture of the LGBTIQ+ community.
Here’s a more detailed breakdown of what you’ll learn:
- Why you’re here – benefits, objections and outcomes of being inclusive
- Quick test – what do you know?
- Heteronormativity and vet care
- The relationship between LGBTIQ+ people and pets and vet care
- Language 101 – key LGBTIQ+ terms
- The LGBTIQ+ acronym
- Pronouns – why they’re important; how to use them
- Terms to avoid using, and why
- LGBTIQ+ flags – symbolism and meaning
- ‘In the closet’ and ‘coming out’
- Where are the gay people in Victoria and what do they earn?
- How’s your gaydar?
- LGBTIQ+ stereotypes and their effect
- Those offensive little questions
- Milestones in various phases of LGBTIQ+ people’s lives
- Equality, equity and liberation – an explanation
- Legal rights of LGBTIQ+ people
- Major events in the struggle for rights – US and Australia
- Let’s talk straight (or not)
- How safe is it in various situations for LGBTIQ+ people?
- Guided fantasy – walk in our shoes
- Mental health statistics of LGBTIQ+ people – implications for vet care providers
- What are the LGBTIQ+ pressure points for your vet care practice?
- Sensitivities and concerns that LGBTIQ+ people may have about vet care
- That first phone call from an LGBTIQ+ person enquiring about vet care – how to respond
- Dealing with the politics of LGBTIQ+ people seeking vet care
- Protecting the legal rights of LGBTIQ+ people in vet care
- What could possibly go wrong at a non-inclusive vet care facility?
- Impacts of your vet care facility not being LGBTIQ+ inclusive
- Institutional barriers in vet care for LGBTIQ+ people
- LGBTIQ+ health check of your vet care website and business
- Tangible tips to help you be an LGBTIQ+ inclusive vet care facility
- Developing an LGBTIQ+ inclusion policy or charter
About the trainer
Bronte Price
The person who will train you is Bronte Price (he, him), a cis gay man, who is not only a qualified trainer but also a registered marriage and funeral celebrant. Bronte came out as a gay man at the age of 42, having been married to a woman and having had four sons. He lives with his husband, Clint, and their much-loved rescue kelpie, Bingo.
It’s Bronte’s lived experience as both a straight man and a gay man that informs this LGBTIQA+ inclusion course. He understands the pressures on people who know they are LGBTIQA+ but can’t come out for a range of reasons; he’s experienced the stigma of being labelled ‘homosexual’ when to be so was a criminal offence; as a gay man, he’s faced harassment and discrimination from family members and in the workplace; and he continues to work with LGBTIQA+ people who struggle with not being able to be their authentic selves.
He’s on a mission to help vet care professionals provide LGBTIQA+ people with respectful, appropriate vet care for their animals. As a former senior public servant, Bronte understands how to treat people with respect. He knows how to create safe spaces for LGBTIQA+ people seeking vet care and for vet care professionals who undertake his LGBTIQA+ Inclusion Training.
Get started on your journey to be a LGBTIQA+ Ally!
If you’re wanting to do the right thing in working with LGBTIQA+ people in aged care but aren’t sure of what the right thing is, or you’re worried about saying, doing or assuming the wrong thing, then this course is for you.